Starting January 1st, your team will face hundreds of reverifications, each taking 15 minutes to an hour of valuable staff time. Let Spike Voice AI Agents handle these verification calls for you without expanding your team.
Eligibility Verification
Hear Lucy verify PT insurance benefits with BCBS in real-time, navigating coverage, deductibles, and authorization requirements with accuracy and professionalism.
Commercial Insurance Verification
Follow along as Lucy verifies PT, OT & SLP benefits, including deductibles, coinsurance, out-of-pocket maximums, visit limits, and authorization requirements in a live call.
We Will Handle Your Annual Reverifications
Get in touch to see how we take January 1st reverifications off your plate for all your locations.
We make your patient confidentiality our priority.
Let Lucy take care of the entire insurance verification workflow — from placing the call to updating your EMR.
Lucy begins by screening your schedule to identify all patients requiring January reverifications. She then prioritizes which verifications to complete first based on upcoming appointment times, ensuring your most urgent patients are verified without delay.
Lucy dials insurance companies, navigates IVR systems, and speaks with representatives just like your staff would, asking precise questions to get the most detailed information possible.
Lucy captures deductibles, copays, out-of-pocket maximums, visit limits, pre-authorization requirements, and more. Every detail is documented accurately and automatically synced to your practice management system.
When the plan resets on January 1st, insurance plan information might not be available right away. Lucy automatically rechecks with payors after 24 hours, ensuring you have complete verification data for every patient.
Physical
Therapy
We verify PT coverage, including therapeutic exercise, manual therapy, and modalities, while managing prior authorization requirements tailored to each clinic’s workflow.
Occupational
Therapy
Spike Voice AI Agents verify OT benefits and visit limits with precise knowledge of occupational therapy billing codes and coverage rules, providing accurate information for each case.
Speech-Language
Pathology
Our AI precisely verifies SLP benefits, understanding the nuances between speech codes to identify coverage limitations before they become billing issues.
We Will Handle Your Annual Reverifications
Get in touch to see how we take January 1st reverifications off your plate for all your locations.
